For customer service

Localized customer service, for world-class customer experiences

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Support your customers in their native languages with real-time chat translation and multilingual knowledge base articles. Enable your help desk to go global.

Support your customers in their language

Leverage AI-powered, two-way translation of chats and tickets to serve your global customers, no matter what agents are available.

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Help customers help themselves with a translated help center

Boost self-service with a localized knowledge base that delivers the answers customers want, whenever they want them.

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Salesforce | Intercom | Zendesk

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Improve your customer service KPIs

Provide multilingual customer support while exceeding your service level, average handle time (AHT), and customer satisfaction (CSAT) targets.

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Optimize workforce management

With insights on contact volume per language, you'll know when it’s time to recruit customer service specialists for specific languages.

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Lokalise real-time chat and ticket translation

Lokalise knowledge base integrations

75% of consumers are more likely to repeat a purchase if customer care is in their native language. Why wait?

Let us show you how it works.

Book a demo